FAQ's
Consultation
Schedule a consultation with the owner of Alef Zayin. She will help you come up with a design that fits your style and emphasizes your memories and new beginnings.
How long will it take for my order to process?
Your order will take 6 business days to process.
Please note that all items are hand made and take 3 days to cure. After that, the item goes through quality control for 3 days to ensure sharp edges and even pours are fulfilled. Next, the items are virtually sent to the recipient to ensure all specified add-ons and colorants are present.
Returns & Refunds
All items are non-refundable. If there is a reason the customer is not satisfied with an item, a store credit will be applied to the account once the item is returned to the specified place of business which will be discussed in your consultation.